We would love to add your comments to our testimonial page. Please email us at: testimonials@WendysWalkers.com
I purchased the Dolomite Jazz Jr. for my mom who is less than 5' tall. We shopped around at medical supply stores and it was difficult to find rollators for petite sizes. This was perfect with just the right seat height, comfortable handles and wheels that moved so effortlessly, especially over cobblestones.
The customer service was excellent. It's like dealing with a "mom and pop" store only it's an on-line business - incredible! Jill and Barry are so helpful in assuring customers make the right decision. The quality of their selection is great and the overall value beats the competition.
There is little need to shop around as the selection is superb. People have asked where did you ever find something like that - it looks so sporty and youthful!
Thank you WendysWalkers for providing such great service and making life a little nicer!
We want to commend Jill for doing an excellent job in our purchase of our Drive Duet Rollator. We were going to go on a cruise with our family, and we realized that my husband would have a very hard time on the boat with just a cane. I researched the various walkers, and at the last minute I found the Drive Duet and liked the idea of it being both a walker and a transport chair, without being heavy and cumbersome.
We found your website and called for more information on a Saturday afternoon. - Our trip was going to start the next Friday. Jill was patient with our questions and concerns, and explained how the walker worked, folded up, etc. When we made the decision to buy the walker, we were informed that the warehouses were closed Saturday and that the shipment couldn't be shipped until sometime the next Monday, and we were worried because we needed it by Thursday. She almost guaranteed that we would have it in time. And somehow she expedited it because it arrived Wednesday about 4 pm.
Thank you, Jill. We are very pleased with the Drive Duet. We used it both ways on the ship and it handled easily.
Today we had an experience that was a life saver for my husband. In the afternoon with our grown son, we drove to see the San Jacinto Monument east of Houston, Texas. When we came out of the museum at its base, a severe storm was threatening and there was a terrific wind, making it very difficult to walk, to say nothing of pushing a walker. There are a pair of long z-shaped ramps there to get down to the parking level. We finally persuaded my husband to let us use it for him as a transport chair, converted it very quickly, and made it to the car before the downpour hit.
I bought this as a gift for a blind family member. His wife said that after she showed him how it worked and, for example, what to press to fold it, he did these things with ease. He is delighted with the large wheels that make the walker turn so easily. The frame is really strong. It is a wonderful walker and our family highly recommends it!
The folks at Wendy's Walkers spent a good deal of time on the phone advising me which walker to buy. I commend their fine customer service.
Rarely do I review anything online. But Wendy's Walkers team have exceeded my usually high expectations in all fronts. Customer service was impeccable, on time, knowledgeable and helpful throughout selection, payment and delivery process. My product delivered within 48 hours, and of course, well finished, sturdy but light, no wires hanging around, a solid product for sure at a great price point. Highly recommended!
The professionalism, knowledge, and inventory that Wendy's has cannot be improved upon. We would not consider doing business with anyone else since doing business with Wendy's. Everyone that notices my rollator comments on how good and safe it looks.
Wendy's customer service is wonderful. I was looking for a walker for my dad. At 11:00pm I called Wendy's 1-800 number, and she helped me wonderfully with finding the exact type of walker I was looking for! She worked on what options my dad would need and customized the walker for me. I needed the walker to be sent to me two days later in order to bring the walker with me while traveling to my dad's home. She made sure that the walker was delivered to me as soon as possible. I was so happy when I got the walker right in time to travel to my dad's home! Thanks for such a wonderful customer experience because of your help!
I am extremely pleased with the chair. Everywhere we go, folks comment on how nice the chair is. They all say they have never seen one like it. It is so easy to maneuver. Since it is so light, I don’t have any problems lifting it to place in the back of my Highlander. The chair was quite expensive, but it is worth every penny!(Karman 115F-TP)
That was quick. Arrived Wednesday the 26th.
Thank you. My mom loves it! Best price for a new one.
No survey but I want to say thank you for the great service and wonderful product.
God only blesses.
Love Marion's son Mike.
Well folks I ordered my Dolomite Jazz Rollator at 9:59 AM on 4-2-12. Fedex delivered it this morning 4-3-12 at 10:30 AM. Just a shade over 24 hours after it was shipped. Truly unbelievable. It was packaged perfectly and arrive in pristine condition and we haven’t even gotten to the product yet. I am very impressed with the quality and workmanship of the Jazz 600. Very easy to assemble the two or three items that had to be attached. It is head and shoulders above the unit I have been using and I feel more confident and secure while walking using the 600 model. I was also amazed that I receive Operating Instructions in twelve (12) different languages. Obviously the Dolomite products are sold all over the world. I debated whether to purchase the cane holder and tray, but decided they were a bit pricy and decided not to buy them. After seeing the quality of this product I have decided to go ahead and purchase them. I have no doubt that they will prove to be worth the additional expense. Since I am handicapped, I buy most of my stuff on line. I can truly say that this has been one my most enjoyable buying experiences. Thank you very much, William Dickens
"My wife needs a rollator because of a walking problem. I just received the Volaris 7 (ordered
6/13 delivered 6/16) and let her use it for the first time. It is well designed, sturdy, well
balanced, of quality material throughout, easily adjusted, and very stable when walking, when
turning, and when stopped.
I have two $100 tubular steel rollators of the type you see in the advertising you receive by
mail. They do not compare in any way with the Volaris 7 and are being retired (as I just
ordered a second Volaris 7 from you)."
Jack NC 27526
"The walker(Dolomite Jazz) arrived, and we're very happy with it. The main reason we chose it was the fact that the rear wheels are well behind the handles, instead of right under the handles like Dad's previous walker. He feels more stable now. Plus, the handle grips have a softer, more "grippy" feel - he has used several walkers, including a Dolomite forearm-support walker after his hand surgery - Dolomite definitely is the best quality in walkers. Thanks for the prompt service." R.S. Alaska
"Redhorse from Chambersburg, PA United States
My wife loves her Dolomite Rollator. We however do not trust airline baggage handlers. For that reason we purchased a back support strap with all necessary hardware including the plastic ends to put in our suitcase. Then if the strap is damaged due to gate check of the Rollator, we will have a quick fix upon arriving at our destination."
"Barry & Wendy,
My Karman S-115 wheelchair arrived this morning. It is exceptional and my wife loves it. Much more comfortable and easier for me to lift into the car. I will recommend you to other customers.Thanks - Ron T"
The Karman 2 in 1 rollator & transporter walker worked out well. Thank you so much! Sincerely, Frances
"Hi Wendy & Barry,
Your honesty about my wheelchair was very important for me as a client. In fact, every thing happened exactly as you had told me. Jorge"
"Barry & Wendy, Thank you so much for the AWESOME SERVICE. I ordered the rollator walker for my Aunt (Dolores) last Friday and it was delivered to her retirement complex central receiving on Wednesday. On Thursday morning it was brought over to her and she is thrilled. It is perfect. The website says the item would ship in 1 - 2 business days and it basically shipped the next business day - with delivery 2 days later!! I am so thrilled with the product and the wonderful service I received.
My aunt loves it and when she is happy . . . I AM HAPPY! You can be sure I will be recommending your services in the future. Bye for now, Marian - In God We Trust!"
“I needed a new wheelchair and the new you helped me pick out is fantastic! It is so much better than my old one which I thought was good. This one is modern with great sleek style and so comfortable. It makes me feel special. People actually ask me where I got it. I am so happy to recommend you; you got me a new chair that I love and were so nice to me too. Thanks so very much!”
“I was surprised how FAST my rollator was delivered. Thanks for your terrific service!!”
“I finally listened to my son and let him order a three wheel walker for me. He kept kvetching about my bad balance. I used a cane for years already but I fell and hurt myself. They sent me home from the hospital with a regular walker but it was hard to use with no wheels. This new walker is so much better and I can easily put it in my car. I should have gotten it sooner. PS I am 91 years young”
Delray Beach, FL
I always comparison shop, not only does your website have the best prices but I was thrilled that the delivery was much faster than I ever expected. Thanks to all who helped me!
Your staff is extremely helpful and knowledgeable. Ordering from you made a very painful situation into a pleasant experience. I will be forever grateful for your kindness.
I place my order online for a Dolomite Rollator and it arrived in a few days and is much nicer than I expected. This is a big improvement over what I was using before.
Thanks again for my new order of a dozen Jobst stockings. Shopping at WendysWalkers.com is always extremely reliable and I have recommended you to many of my friends. We all love a good deal for a good product.
I live on the west coast and Dad lives in the east. I bought him a scooter for a present and I just had to tell you that he LOVES it and says IT’S THE BEST PRESENT HE’S EVER GOTTEN. Thanks for all your help!!!
I’m not used to getting honest advice these days. When I spoke to you on the phone and asked some questions about my mother’s requirements for a rollator with a seat and wheels you helped me find exactly the right one. It wasn’t as expensive as I may have picked out myself. But this one fits her needs and size perfectly. It was obvious that you wanted us to purchase the right item for my mother and not just the most expensive. Your integrity impressed me and I will definitely order more from you and highly recommend you to all others.
You were so helpful to me that I am sending this testimonial to for you to share with others. Here is my story…I ordered a wheelchair from another online company. After several weeks (!!!) it did not come, even though they said it would be delivered the week that I ordered it. By mistake, I called you to ask where my order was but I was very nicely told that I actually did not order from you and I should check again where I placed my order and call them to check on delivery status. I was very upset because I really needed a wheelchair. You were so compassionate even though I wasn’t even a customer. When I called the other company it turns out my original order was not in stock and I would have to wait another few weeks to get it AND THE OTHER COMPANY NEVER EVEN CALLED ME TO TELL ME THIS!!! An hour later, YOU called ME to to ask if I found out about my missing wheelchair and when I would be getting delivery from the other company. By then you had checked your warehouses and told me that you could send out the same wheelchair I ordered from the other company that same day if the other company did not have it in stock. Needless to say I cancelled the first long overdue order and ordered from you. I got my wheelchair from you in three days! And the price was even lower!!! I want to recommend you to anyone else who is looking for a reliable provider. I can’t thank you enough!
Not only did you find Mom a great rollator but you made sure we got it in her favorite color! Thanks, she LOVES it!
My Trionic Walker is excellent! I walk with it around the lake every day and get lots of admiring glances. You were great to deal with. Thanks
I want to thank all of you at WendysWalkers for the kindness you bestowed on me while my father was very ill. He passed away two weeks ago. I wanted to take a moment to thank you for helping get the many supplies he needed in his last difficult months. I was fortunate to find you because you helped me without me having to worry about it. You were all so understanding and I sincerely appreciate you all. God bless you.
My wife’s combo rollator/wheelchair came last week and it is perfect. I am glad we ordered this because we can now go shopping together and she walks as much as she wants and then she sits down and I can push her when she wants to “take a load off”. It’s not heavy either so I can put it in the trunk easily. My back thanks you too!
Los Angles, CA
Barry: The walker arrived today and my husband is very pleased with it.
Thanks for staying in touch and the excellent customer service you provided us.
Lewis and Betty B
Hello Wendy and Barry,
My name is Annette J. I recently purchased two rollators from you for my elderly parents (Symphony and Melody).
My parents are 84 years old and my dad is recovering from a fall that resulted in a hip break/surgery last November. He has recovered very well and now uses his Melody walker and does fantastic with it!
I want to thank you for your service to us. Both parents are doing exceptionally well with their new “means of transportation” and the walkers are just perfect!
We have had many relatives and friends ask about their unique walkers and where we purchased them…….I directed them to your business! I could actually be a sales representative for Dolomite rollators ----- I did extensive research before I purchased their rollators!
Again, just a thanks for your great service and we are completely satisfied with the wonderful product.